Our Customer Testimonials
“Twincraft is not a manufacturer to us. They are part of our team. They are part of our growth. They are part of our mission. They truly are best-in-class in their product-to-market execution.”
“Embarking on a collaborative journey with Twincraft is an extraordinary experience, marked by unparalleled customer satisfaction. From the initial briefing process to the final product delivery, every interaction exudes a commitment to excellence that surpasses industry standards.”
"Twincraft is a dream partner, and our business would never be where it is today without them. From my first conversation explaining my crazy idea to scaling and growing to over 1,000 retailers - I cannot imagine doing this with anyone else."
“[Twincraft’s] dedication to quality and innovation has greatly boosted our business. What sets Twincraft apart is their unique approach—being the only contract manufacturing partner that actively visits our office with innovative ideas.”
“Ever so flexible, ever so collaborative, and ever so people-focused, Twincraft has continuously proven itself as a reliable, dependable, and customer-oriented contract manufacturer in an industry and at a time that more than ever needs it.”
Our experience with Twincraft has been stellar in every possible way. The level of care for our brand and the product we wished for was at the top of every conversation. From the first meeting to the “Bubble Bath” with cross functional teams, patience, and a real desire to meet or exceed our expectations, and the ability to deliver on a promise tells the story of what has become an exceptional partnership. Their regulatory support, sustainability and ethical standards, purchasing and operations, make Twincraft among the best we have ever worked with.
Twincraft is not a manufacturer to us. They are part of our team. They are part of our growth. They are part of our mission. They truly are best-in-class in their product-to-market execution but also in their continued effort to improve their environmental footprint.
Embarking on a collaborative journey with Twincraft is an extraordinary experience, marked by unparalleled customer satisfaction. From the initial briefing process to the final product delivery, every interaction exudes a commitment to excellence that surpasses 'industry standards'. Twincraft’s attention to detail and dedication to understanding and meeting our unique brand DNA has helped support our business growth. Their team of experts demonstrate a profound understanding of formula development, packaging and production, providing insightful guidance that contributes significantly to the success of our projects. Communication throughout the entire process is always seamless, fostering a collaborative environment that makes us feel not just like customers, but partners. The quality of the formulas produced exceeded our expectations, showcasing Twincraft’s expertise in innovation.
We deeply value our partnership with Twincraft, our exceptional manufacturing partner. Their dedication to quality and innovation has greatly boosted our business. What sets Twincraft apart is their unique approach—being the only contract manufacturing partner that actively visits our office with innovative ideas. Their proactive engagement, coupled with their commitment to excellence, makes them an invaluable asset to our operations.
Twincraft is a dream partner and our business would never be where it is today without them. From my first conversation explaining my crazy idea to scaling and growing to over 1,000 retailers - I cannot imagine doing this with anyone else. Twincraft is not just a supplier - but a partner in every sense of the word. They authentically celebrate every success with us and help navigate through the unavoidable business challenges that arise when needed. Every person from corporate team to the account management team to the team on the floor in the factory treats you, and your product, as if it were their own. You don't find that kind of dedication and care these days.
Twincraft’s heritage in natural ingredients and regulatory expertise, has supported our growth through rapid certification of our organic formulations. The versatile product capabilities at Twincraft, ranging from Bar Soaps to Rich, Creamy Emulsions, has allowed us to leverage the partnership and expand our brand.
Twincraft is always at the forefront of our minds when formulating bars and other personal care products for our clients. From ideation to end-product, their team has seamlessly assisted us throughout the formula development process with utmost professionalism and vast technical expertise. Their work is always timely, the whole team is knowledgeable and fast to respond, making them a reliable partner and an overall pleasure to collaborate with. Twincraft has consistently delivered excellent service and great quality products to us for many years now and continues to be a top choice supplier of ours.
Twincraft Skincare has been exemplary to work with! Throughout the development of our new skincare product range all requests have been met with a ‘can-do’ attitude and willingness to deliver to the utmost standards. The team possess a wealth of knowledge pertaining to the skincare industry and the products that is second to none. We look forward to continuing to grow our brand alongside an excellent partner in Twincraft Skincare!
The entire Twincraft team have been such a pleasure to work with. The knowledge their team has about skincare products and ingredients has helped guide our innovation and expansion into new categories, making sure we’re an industry leader in those categories. They’ve been an integral part of deciding what ingredients to use in products that have specific benefits our customers are looking for, the best packaging options for the products while being conscious of our goals. From ideation to production, the team has been an extension of our own team making sure all our timelines are on schedule and quickly make us aware of any possible road bumps along the way. We're a nimble company that moves quick and look for partners that reflect that same momentum and the Twincraft team has always been able to accommodate and keep up with our pace while also making sure no corners are cut. Looking forward to our continued partnership and future product launches that we work on together.
