Our Customer Testimonials

“Twincraft is not a manufacturer to us. They are part of our team. They are part of our growth. They are part of our mission. They truly are best-in-class in their product-to-market execution.

RandiSkincare brand client

Embarking on a collaborative journey with Twincraft is an extraordinary experience, marked by unparalleled customer satisfaction. From the initial briefing process to the final product delivery, every interaction exudes a commitment to excellence that surpasses industry standards.”

MelissaHair Care Brand Client

Our experience with Twincraft has been stellar in every possible way. The level of care for our brand and the product we wished for was at the top of every conversation. From the first meeting to the "Bubble Bath" with cross functional teams, patience, and a real desire to meet or exceed our expectations, and the ability to deliver on a promise tells the story of what has become an exceptional partnership. Their regulatory support, sustainability and ethical standards, purchasing and operations, make Twincraft among the best we have ever worked with.

Brenda, EVP, R&DPaul Mitchell

Twincraft is not a manufacturer to us. They are part of our team. They are part of our growth. They are part of our mission. They truly are best-in-class in their product-to-market execution but also in their continued effort to improve their environmental

RandiNécessaire

Embarking on a collaborative journey with TWC is an extraordinary experience, marked by unparalleled customer satisfaction. From the initial briefing process to the final product delivery, every interaction exudes a commitment to excellence that surpasses 'industry standards'. TWC's attention to detail and dedication to understanding and meeting our unique brand DNA has helped support our business growth. Their team of experts demonstrate a profound understanding of formula development, packaging and production, providing insightful guidance that contributes significantly to the success of our projects. Communication throughout the entire process is always seamless, fostering a collaborative environment that makes us feel not just like customers, but partners. The quality of the formulas produced exceeded our expectations, showcasing TWC's expertise in innovation.

MelissaBriogeo

We deeply value our partnership with Twincraft, our exceptional manufacturing partner. Their dedication to quality and innovation has greatly boosted our business. What sets Twincraft apart is their unique approach-being the only contract manufacturing partner that actively visits our office with innovative ideas. Their proactive engagement, coupled with their commitment to excellence, makes them an invaluable asset to our operations.

DavidSoapbox

Twincraft Skincare has been exemplary to work with! Throughout the development of our new skincare product range all requests have been met with a 'can-do' attitude and willingness to deliver to the utmost standards. The team possess a wealth of knowledge pertaining to the skincare industry and the products that is second to none. We look forward to continuing to grow our brand alongside an excellent partner in Twincraft Skincare!

TroyPure Planet Club